Frequently Asked Questions   Home  New Stuff  Croquet Stuff  Quadways  Pricelist  www.TerminatorMallets.co.nz

Do I have to order now?

Of course not Madam.... You can take the puppy home tonight... and if you don't like him you can bring him back on Monday..  (yeah right)

---------------------------------------------------------------------

How do I order?  (and pay)

eMail me with the bits you want (and any questions) your delivery address, and mobile phone number.

NZ direct credit. I'll send you my banking details with the bill.

Rest of world add your credit card number... (just the number) THEN when I respond to your email and confirm delivery dates, you can send/TXT me your expiry date and the security number off the back.

Credit Card has been very successful over 15 years without any problem.

International direct credit  Easy to do with your internet banking.. Might include charges at both ends (Usually $30) so really only good for BIG orders

PayPal Yes I can do that It is a bit of a pain though at my end so I try to stay away from it. BTW they deduct almost 4%

International bank cheque can be a real pain for you and me so please do NOT do that.
 

  • -----------------------------------------------------------

Direct Credit

Lifetime Warranty Guarantee RTB (return to base)

My lifetime....  If it fails I'll fix it at no charge to you...

Freight is on a "no fault" basis. RTB. You pay the freight to me and I'll pay the freight back to you.

         That is:-.. You send it courier... I'll send it back courier. You send it snail-mail I'll send it snail-mail

         International.. Important.. Put on your docket "damaged goods for repair"  AND "Value $20" This will save    agro at my end with the "Men in black"

Exceptions to warranty.

         Consumables like end faces

         Wear and tear as with bags, zips, balls,

         Stuff that might be covered by your household insurance like:-

         I lost it

         The dog chewed it

         Someone ran the car over it

         The burglar used it to pry open a window

         After they found it in the duck-pond it was wet.

BTW I didn't have to invent these exclusions.. All true!

-----------------------------------------------------------

 

 

 

 

 

Freight..per parcel unless mentioned elsewhere

Suggested freight costs on the Price List page.

NOTE....The biggest freight cost is for the first parcel...

.SO if you are wanting an additional mallet, or other product,

you will be paying just a little bit extra for the second one.... (NOT Double)

-----------------------------------------------------------

Removing your head.... (ouch !!) ...

When the time comes to remove your head (for travel or upgrading)

Undo the screw on the bottom (Lefty~loosy) about 5~6mm that's about 4 turns.
Now find some smooth concrete (no not the kitchen lino) and ...holding the mallet by the top of the handle... jerk quickly downwards.
So that the head screw smacks into the concrete.... and the head keeps going.
Undo the screw fully and slide the head off the shaft.
If the handle won't come off... then the best thing is to give me a call.

Refitting your head....

Apply some lubricant to the lower end of the handle (the bit that goes in to the head, Vaseline, light oil, even sunscreen).

Pop the head back on and put in the bottom screw and snug it.

Give the screw an extra 1/4 turn ..(Righty~Tighty)

---------------------------------

Can I start with a Horus head then change up later ?

Sure can....

Your Horus is fully interchangeable with the CarbonX and the Rainbows

You can upgrade whenever you are ready....maybe keep your favourite handle.

-----------------------------------------------------------

 

How do I measure the length of a handle ?

Always measure from the ground.

If I ask "How tall are you?"... I bet you measure your height from the ground.

  • So... do the same with your mallet... measure from the ground to the top
  • You might be surprised how many measure from the top of the head.
  • I wonder if they measure their own height from the top of their shoes ?

-----------------------------------------------------------

 

He said the handle should come up to my belly button !

That would depend on several things...

What style do you play ? Solomon's, Standard, Irish.

Irish will be a shorter handle. (790~860) Most popular .840 

How tall are you...Think of normal height 5'8" (1.72m) Taller~shorter ?... See below.

Solomon's and Standard will be longer (often 890~1.050) Most popular .910

Taller~shorter than 5'8" (1.72m) ? Whatever your difference, Add or Subtract HALF that to/from 910

Do you stand upright ? Players of a certain age should avoid bending over.

Keep your hands to the top and together.

Notice there is a spare inch ~25mm in the two right hand photos. (maybe space for a Mushroom?)

Always measure from the ground. (just like you measure yourself)

-----------------------------------------------------------

He said I need a 3 pound mallet !

Ah huh... This is a carry-over from last century..  and before when most mallets had wooden handles that were glued in. The mallets were weighed as a complete item... Handle and head all together. These days we tend to measure the weight of the head. 1kg=2lb 3 (and a bit) ounces.

The head is the bit that does the work. (Hammer and nail)

Balls weigh one pound (16oz) each.. 2 balls weigh 2 pounds

Handles don't really weigh very much these days.

Horus heads weigh under 2lbs, CarbonXtremes 2lb3oz, BlackBirds  Rainbows 2lb5oz

For G.C. go lighter (Horus or other "Light")

For A.C. go to 2lb3oz~whaterver rocks your boat.

What do I play with? AC & GC, 12.5" (310mm) 0.950kg. (just over 2lbs)

Most popular? CarbonXtreme 280, 1kg. (2lbs 3 1/2 oz)

--------------------------------------------------------

I want a handle shape ....

From time to time you might want changes... Or something a bit different

We have done it all... "Z", Bent, Skinny, Fat.

      In Carbon, Aluminium, Laminate, and combinations

Why not give me a call  +64 21 665 672

-------------------------------------------------------


Your new Mushroom and its disk and screw have arrived
I cannot imagine a handle that will not accept a Mushroom with disk and screw....

You might need to drill a small hole in the end of the handle..
 
Reason to use the disk and screw:- The Mushroom Blue foam is softer than the foam on most handles...
If you use it without the support of the disk, it WILL lose its shape and it WILL be unsuccessful eventually. (No, I won't send you another one free)
 
Instructions...Fitting your Mushroom 
1. Remove any existing screw and badge..
2. (if no screw or badge drill a small hole 2mm diameter at least 20mm into the end of the handle)
3. If your Handle has a large size  foam grip, the Mushroom will be Very tight and you risk ripping the Mushroom (not covered by warranty)
4.   Tight.. So. Take 3 or 4 rubber bands and twist them onto the top of your handle so they are really tight for the first 20mm. Leave them overnight. In those hours, our foam handle will squash down a bit and make it easier to fit your Mushroom.  them when you are ready to fit the Mushroom .
5.    Tight... So.. , take some greaseproof paper or baking paper and wrap a couple of turns around the top end of the handle. This will allow the Mushroom  to slide on without gripping. Do not use thin food wrap plastic...it is too "sticky".
6. Slide the Mushroom in to place flush with the top of the handle.
7. Remove the baking paper. (if you used it ....You might need some tweezers)
8. Find some glue.. any sort will do. White glue, Super Glue, rubbery glue Bike tyre glue.
9. Warning for SuperGlue.. This stuff is good and its relatives are used for sticking bodies back together .. SO... be careful or you will get your fingers stuck together OR permanently attached to the handle !
10. Work the glue into the join between the Mushroom  and the handle
11. Squirt some glue around the top of the handle AND into the screw hole.
12. Place the new top disk onto the top and some glue then badge.. line it up nicely.
13. Replace your original screw or use the new (longer) screw..

---------------------------------------------------------------------------------------

QuickLock tips

Is your handle growing in length ?? Maybe a gap appearing between the Lower and the Upper

Check that the badge on the top of the handle is crossways...If it isn't ...then grip the head between y

our feet and twist the upper handle (firmly) to make the badge crossways...You might need a REALLY good twist.

 

Stand the mallet on a firm surface (the floor ) and grip the head between your feet. Push (Firmly if necessary) down on the upper handle so it slips down to its correct position.

 

Peek  through the little QuickLock hole so you can see the hex grub screw . 

 

Insert the Allen key into the hole in the upper handle and engage the lock screw.   ANTI-clockwise unlocks . (Lefty/loosey). Clockwise locks (Righty/Tighty) 

 

Unlock the handle by turning the Allen key ANTI clockwise 1/4 turn (More than 1/4 turn anticlockwise, may engage the entry hole that you put the Allen key into.!!!) Remove the Allen key.

 

Stuck ?? Twist the handle and then remove it. (It might be quite happy just as it is because it has been sitting there for some time... You are a grown up so give it a REALLY good twist)

 

--------------------------------------------------------------------------------------

Send me an email... Michael@TerminatorMallets.co.nz


Text me on +64 21 665 672


Phone me on +64 21 665 672 (don't leave a message send a txt )


Phone for NZ is 021 665 672

---------------------------------------------------------------------